Responsible Gaming

Gambling involves risk, and the outcome of a game is not guaranteed. Every bet can lose, even when a result seems likely or a previous win has created confidence. No strategy can remove the chance of losing, and past outcomes do not determine future results. For this reason, gambling is best treated as paid entertainment rather than an opportunity to earn income.

Before you play, decide how much time and money you are comfortable spending. Your gambling budget should come only from money left after essential costs such as rent, bills, food, transport and other financial commitments. Never use borrowed money, credit intended for necessities or funds set aside for someone else. If losing the amount would cause stress or affect your daily life, it is too much to gamble.

A clear plan can make it easier to stay in control. Set a personal spending limit and time limit before opening a game. Keep gambling separate from your normal household budget, and avoid playing when you are tired, upset, under the influence of alcohol or trying to escape another problem. Taking regular breaks can also help you remain aware of how long you have been playing and how much you have spent.

• Only gamble with money you can afford to lose.
• Set limits before you start and do not increase them to chase a result.
• Take breaks and avoid gambling for longer than planned.
• Keep track of deposits, bets, withdrawals and losses.
• Do not gamble to recover money already lost.
• Do not let gambling interfere with work, study, relationships or sleep.
• Avoid gambling when you are affected by alcohol or other substances.

Account controls can help you put your plan into practice. Depending on the account and services available, you may be able to set deposit, spending or wagering limits, apply a time reminder, take a short break or request account closure. These options are designed to support informed decisions, but they work best when used before a problem develops.

Set limits before playing

Consider setting a daily, weekly or monthly amount that you are prepared to spend. Choose a limit that fits your personal budget rather than an amount based on how much you hope to win. A limit should be treated as a boundary, not a target. If you reach it, stop gambling and wait until the relevant period has passed. Do not create another account or use another payment method to get around a limit.

Use time reminders and breaks

Time can pass quickly during online play. If a time reminder is available, use it to check how long you have been active. When the reminder appears, pause and consider whether you are still playing for the reason you intended. A temporary break may be useful if gambling has become frequent, distracting or difficult to control. During a break, remove saved payment details where possible and avoid visiting gambling websites or applications.

Consider self-exclusion

Self-exclusion is a stronger step for people who want to stop gambling for a set period or permanently. It restricts access to an account or gambling service according to the terms of the relevant programme. If you choose self-exclusion, do not try to bypass it by opening another account or using another person's account. You can also ask a trusted person to support you by helping remove access to gambling funds and encouraging you to follow the plan.

The availability, operation and timing of account controls can depend on the service and applicable requirements. Read the information shown when selecting a limit, break or exclusion option. If you are unsure which option is suitable, use the support channels published on the website. Customer support cannot guarantee a gambling outcome, but it can explain the general process for available safer-play tools.

Gambling harm can develop gradually. It may affect finances, mental health, physical health, relationships, employment or study. Some people notice changes early, while others only recognise a problem after significant losses or conflict. You do not need to wait for a crisis before taking a break or asking for support.

Possible warning signs include spending more time or money gambling than planned, feeling restless or irritable when trying to stop, repeatedly thinking about gambling, hiding gambling from other people or neglecting important responsibilities. Borrowing money, selling belongings, missing payments or using money intended for essential expenses may also indicate that gambling has become unsafe.

• Chasing losses by increasing bet sizes or playing for longer.
• Gambling to cope with sadness, anxiety, boredom, anger or stress.
• Making repeated promises to stop or cut back but being unable to do so.
• Feeling guilt, shame or regret after gambling, then returning to play.
• Keeping gambling secret or giving misleading information about spending.
• Arguing with family, friends or colleagues because of gambling.
• Missing work, study, appointments or other responsibilities.
• Having difficulty paying ordinary expenses because gambling money has been used.
• Using alcohol or other substances while gambling or after a loss.
• Thinking about borrowing, selling possessions or taking financial risks to continue.

If any of these signs feel familiar, stop and review your situation. Close the game, take a break and avoid making further deposits while you decide what to do next. Write down your recent gambling activity, including deposits, losses, time spent and money owed. A factual record can help you understand the effect gambling is having and can make it easier to explain the situation to a support person or counsellor.

Do not attempt to win back losses. Chasing losses often increases the amount and speed of gambling and can make financial or emotional harm worse. A win does not undo the risks of continued play, and a loss is not a reason to place another bet. Stopping is a valid decision at any point.

Speaking with someone you trust can be an important first step. This may be a partner, family member, friend, doctor, mental health professional or gambling counsellor. Australian players can also look for confidential gambling support services provided by recognised community, health or government organisations. These services may offer counselling, financial guidance, family support and help with a plan to reduce or stop gambling.

Support is available for people who gamble and for people affected by someone else's gambling. If you are concerned about a family member or friend, approach the conversation calmly and focus on the effect of gambling rather than blame. You can encourage them to seek professional assistance, help them review household finances and agree on practical boundaries. Do not lend money to cover gambling losses or take responsibility for debts you cannot afford.

Protect your account and personal information. Use a strong, unique password, keep login details private and sign out on shared devices. Do not allow another person to use your account, and do not use another person's account. Check account activity and payment records regularly. If you believe someone has accessed your account without permission, stop using it and follow the account security process available on the website.

Age and access

Gambling is not suitable for children or people below the applicable legal gambling age. Keep devices, passwords and payment methods away from children and use appropriate parental or device controls where practical. Adults should not ask a young person to create, access or manage a gambling account on their behalf. If you share a home or device with others, take reasonable steps to prevent unintended access.

If you need immediate assistance

If gambling has contributed to an immediate risk to your safety, your family's safety or your ability to meet essential needs, stop gambling and seek urgent help from an appropriate emergency, health or community service in your area. If you feel overwhelmed or are thinking about harming yourself, contact emergency assistance or a crisis support service available in Australia. You do not have to manage the situation alone.

Responsible gaming information is general in nature and does not replace financial, legal, medical or mental health advice. Lisboa7 Casino encourages players to make informed choices, use available account controls and seek independent support whenever gambling stops being enjoyable or begins to affect everyday life.