Contact Lisboa7 Casino
Lisboa7 Casino operates under two licences issued by the Government of Curaçao: one from the Gaming Control Board (GC) and one from Curaçao eGaming (CEG).
How to get in touch
For assistance by email, write to support@lisboa7casino.best. Please use the email address linked to your account where possible, as this can help support identify your account and handle your enquiry more efficiently. Messages are usually answered within 24 hours, although the response time may vary depending on the nature and complexity of the request.
You can contact support about common questions and requests, including:
- Account access, profile details and verification questions
- Deposit, withdrawal and payment enquiries
- Questions about bonus terms and eligibility
- Technical problems affecting the website or your account
- Responsible gambling requests, including help with account restrictions or taking a break
What to include in your message
To help support understand and resolve your enquiry faster, include your account email address or username, a short description of the issue and any relevant details, such as the date a problem occurred or the page where you encountered it. Screenshots can also be useful when reporting a technical issue, provided they do not show your password, full payment details or other sensitive information.
Please do not send your password or complete payment card details by email. If your enquiry concerns responsible gambling, clearly explain the type of assistance you are requesting so the support team can provide appropriate guidance.